Wintel L1 Support
• Minimum 2+ years of experience in Windows Infrastructure.
• Hands on Installation and maintenance of ADS, DNS, DHCP, RAID configuration.
• Hands on experience working on Windows 2012/2016 operating system with exposure managing builds , patching , cluster build and management and support
• Basic Knowledge of Virtualization: VMware, Hyper-V
• Knowledge of all systems alerts – error indicators, error messages, failures, and peripheral malfunctions
• Expertise to create & manage user groups, renaming groups, deleting groups
• Knowledge of ITIL
• Support day to day L1 calls on Windows Servers issues.
• Maintains and monitors servers and its performance.