Must have very good working experience supporting, maintaining, administering installing Core Cisco technologies (Routers, Switches, Wireless LAN Controllers, Firewalls & VPN).
In depth knowledge of switching, ACL, static route, OSPF and BGP routing protocols.
In depth knowledge on Juniper, Sonicwall and Fortigate Firewalls.
Hands on experience in configuring and troubleshooting Remote access VPN and site to site VPN.
Hands on experience in configuring and troubleshooting Load Balancer e.g. F5, Radware, and citrix.
Strong hands on experience in designing, implementing, and configuring, troubleshooting and monitoring complex and enterprise networks.
Understanding of RADIUS (server), TACACS+, and LDAP authentication Experience with Cisco Secure ACS
Good knowledge on Datacenter networks
Fair knowledge on syslog servers cons.
Good in generating utilization and availability reports and analysing the reports for finding the root cause of issues, fine tuning network & system environments and betterment to the network usage polices.
Excellent working knowledge of networking concepts and technologies including LAN, WAN, TCP/IP, DNS, DHCP and basic experience with Microsoft Active Directory & Exchange
Skilled in communicating both written, spoken and inter-personal skills with in team, IT departments, customers, collaborating with various team for addressing any issues.
Must have excellent organization and technical documentation skills
Ability to work calmly under pressure and meet deadlines
Ability to make modifications to the systems with little or no interruption of service
Ability to organize projects and tasks according to priorities, communicate effectively project plans and status including escalating for when issues occur
Must be self-motivated and enjoy a sense of pride in their accomplishments.
Able to work flexible hours, including evenings, weekends, as project and system availability requirements demand.
The Information Technology department of JDA is seeking a Sr. Network Engineer for day-to-day operations, support and maintenance of remote Network.
Accountable for metrics like SLA compliance, Mean time to respond/resolve, Customer Satisfaction, Uptime of Network devices.
ROLES DESCRIPTION :
Be part of the Remote Network team responsible for day-to-day operations of the customer Network, WAN, MPLS, Internet, LAN, Wireless, Network Monitoring tools, Syslog, Firewalls, VPN, Load balancers, Web Control Systems, and Datacenter network devices.
Recover from the incidents quickly and implement long term fixes to avoid recurrences of incidents.
Interacting with IT staff or vendors in performing complex testing, support and troubleshooting functions.
Responsible for asset management, change management, configuration management,
Documenting standards and operating procedures, up to date network and voice related documentation, Architecture Diagrams etc. And acting as technical resource to the IT staff and systems users.
To be able to assist in ensuring a 99.99% availability of all network and systems components including the appropriate, timely escalation and notifications to management and user communities.